Start Your Water Service

The Fulton County Finance Department Water & Sewer Billing and Collections Division manages the water and sewer accounts for residents in north Fulton County, north of the Chattahoochee River.  Our service area includes the City of Alpharetta and the unincorporated sections of Alpharetta, Roswell, Duluth, Milton, Suwannee, Johns Creek, and Woodstock.

PLEASE NOTE: Fulton County does not directly provide water or sewer service to the residents of the City of Atlanta.

To apply for a water/sewer account you will need to submit a water/sewer account setup application along with other required documentation listed below. Completed documents can be submitted via:

• Email: New.Service@fultoncountyga.gov
• Fax: 404-612-2111

You can also drop the documents off in person at: 

• North Location: 11575 Maxwell Road, Alpharetta, GA 30009
• South Location: 141 Pryor Street, SW, 7th Floor, Atlanta, GA 30303

PROPERTY OWNERS: The following documents are required to establish the service by the owner:

1. New Service Application.
2. Copy of the 1st page of the Settlement Statement and copy of the Acknowledgment and Receipt of Settlement Statement. In lieu of settlement statement, deeds (e.g., Foreclosure, Security and Warranty) may be submitted. However, the document MUST be recorded by the court.
3. Valid government-issued picture identification.
4. Management Agreement; ONLY if you will have your property managed by a third party.
   
   

TENANTS: Please note that the OWNER/MANAGEMENT COMPANY of the property must have an account in order for a tenant to establish service.

The following documents are required to establish the service by the tenant:

1. New Service Application.
2. The first page of the lease, which includes owner/tenant information and dates of lease.
3. Signature page of the lease, which includes signatures of both parties on lease.
4. Valid government-issued Picture Identification.

 

PROPERTY MANAGEMENT COMPANY: Please note that the OWNER of the property must have an account in order for a property management company to establish service.

If the OWNER provides a copy of the Management Agreement with their application the management company will not need to apply.

The following documents are required to establish the service by the property management company:

1. New Service Application.
2. Management Agreement, which includes owner information and dates of contract, and signatures of both parties on the agreement.
3. Valid government-issued picture identification of the representative of the company that completes the application.
   
   

REALTORS: The following documents are required to establish the service by a realtor:

1. New Service Application.
2. Listing Agreement OR Proof of Assignment; which should have the property address, the realty company name, and the realtor name that is applying for service.
3. Valid government-issued Picture Identification of realtor.